1hp Privacy Policy — Keeping your data safe with us

At 1hp, protecting your personal data privacy is one of our top priorities. This policy explains in detail what data we collect, why, and how we keep it secure.

Last Updated: 2026

What Data is Collected

1hp collects various types of data necessary to provide our services. These are categorized below by data type:

Account Information

During registration, we collect your name, email address, date of birth, phone number, and residence details. ID verification may require national ID or other government-issued documents.

Payment & Transaction Data

When transacting via bKash or Nagad, the mobile number and transaction amount (in BDT) are recorded. For bank transfers, reference information of the bank account is stored. Full bank account numbers or card details are not stored on our servers.

Device & Browser Information

Your device’s IP address, browser type, operating system, and site usage time and patterns are automatically collected. This information is used to ensure site security and prevent fraud.

Usage Data

Behavioral data is collected such as which games you played, how long you stayed on the site, and which sections you visited. This helps us improve services and personalize your experience.

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Purpose of Data Usage

1hp collects data solely for the following specific purposes:

  • Service Operation: For account creation, login verification, payment processing, and providing gaming services.
  • Identity Verification: To prevent access by minors and verify account ownership.
  • Security & Fraud Prevention: To detect suspicious transactions or login attempts.
  • Customer Support: To resolve your issues and facilitate necessary communication.
  • Service Improvement: To make the user experience smoother and more enjoyable.
  • Legal Obligations: To retain data necessary for compliance with applicable Bangladesh laws.

Your data is never sold to third parties for advertising purposes. 1hp never uses your data for marketing without your permission.

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Cookies and Tracking Technologies

The 1hp website uses cookies, which are small data files stored in your browser. The purposes for using cookies are listed below:

Essential Cookies

These cookies are mandatory to keep your login session active and ensure security. They cannot be disabled.

Functionality Cookies

These cookies store your preferred language, theme, or game settings.

Analytical Cookies

User behavior is analyzed to understand which parts of the site are most used. This data helps improve our services.

Cookies can be disabled from your browser settings, but some site features may not function properly.

Data Retention, Security & Third Parties

Data Retention Period

Data is retained as long as your account remains active. Even after account closure, some information may be kept for a specified period due to legal obligations. In most cases, data is deleted five years after account closure.

Security Measures

1hp uses SSL encryption technology to secure all data transfers. Data stored on servers is encrypted. Regular security audits are conducted and our staff are trained in data protection.

Data Sharing with Third Parties

1hp shares your information with third parties only in the following cases:

  • With authorized services like bKash or Nagad for payment processing
  • In compliance with lawful requests from government authorities
  • In cases of fraud or money laundering investigations, data may be shared with the relevant authorities.

No data is sold or shared with advertisers or data brokers.

User Rights & Policy Changes

Your Rights

As a 1hp user, you have the following rights:

  • Right of Access: You can request to know what information is stored about you.
  • Right to Rectification: You may request to update incorrect or outdated information.
  • Right to Erasure: You may request that your data be deleted under certain conditions, though legal obligations may prevent full erasure.
  • Right to Restrict Processing: You can object to the use of data for specific purposes.
  • Right to Data Portability: You may request your data in a structured, portable format.

To exercise this right, please contact support via email: [email protected]

Policy Updates

If this privacy policy is updated, the new version will be published on the site and notified to registered emails. Significant changes will be clearly announced before taking effect. Continuing to use the site implies acceptance of the updated policy.

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Have more questions? We're here to help

If you have any questions about our Privacy Policy, please contact us FAQ View or contact us directly.

Email: [email protected]

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